Treasures Of The Rockies, LLC. does not accept returns at this point in time. We have an EXCHANGES ONLY POLICY. If for any reason you need to exchange an item(s), please contact us within 5 days of the delivery date. You, the Buyer, will be responsible for all charges for returning product and the shipping and difference in price on replacement(s). If you are not satisfied with your purchase let us know, and we'll do what we can to make it right. We are sorry for any inconvenience.